We do a lot so you don’t have to! From planning your event, to setting it up, to picking up rental items, our service will exceed your expectations.

Confirmation

After placing an order, it will be faxed or mailed for confirmation. This allows us all to be working off the same page. All orders are to be confirmed by the driver on the day of the delivery. All breakfast orders are to be confirmed before 5:00 pm on the previous day.

Labor

We can arrange for Servers, Bartenders, Chefs and Managers at the following rates:

Servers and Bartenders – $30/hour with a minimum of 4 hours

Chefs and Managers – $40/hour with a minimum of 4 hours

Delivery and Setup

There will be a charge of $20-$40, depending on distance and size of event, up to 25 miles. Additional miles and special circumstances can be quoted.

Party Planning

Event planning is what we do. It is our pleasure to guide you through the purchasing process. We will provide advice, assist in menu planning and will use our checklists to ensure everything is right. Sometimes extra help is needed. We can provide further party planning services such as event layout, computer programs and more at an additional charge. Please let us know if you are interested in any of these extra services.

Return Policy

If you are not completely satisfied with an item, please contact us immediately for a full refund of that item. If poor service or the result of a poor product creates an inconvenience, an additional 10% of the food and beverage will be deducted. All returns are to be handled within 24 hours of notification. If returns are not handled properly, please notify our owner at 724-816-2355. Please do not hesitate to contact us if anything was not to your satisfaction. We pride ourselves on being the best, but no one can be perfect all the time. What makes a great organization is how it accepts responsibility, makes a financial correction, and works on eliminating the problem in the future.

Last Minute Orders

We pride ourselves in our ability to be there when you need us…even if it is last minute. Good planning and advance notice will make your event go smoother and is less stressful on everyone. We understand that in this fast-paced world, even the best plan can create last-minute demand. Our policy is to fill all hot food orders placed in the last 24 hours and most cold food orders with 2 hours notice for groups less than 50. Items designated with an asterisk (*) are available for last-minute orders. All other orders are handled with our “never say no” policy. Please understand that all orders are custom-made and take time, but our “never say no” policy will provide you with the best service available.

Billing

Special Event Catering (private) – To secure a date, we require a $150 deposit that will be applied to your total balance. The food, rental and service of these events are to be confirmed 7 days in advance. All orders over $1000 require an additional 50% deposit, with remaining balance paid on delivery or pick-up. All deposits are non-refundable, but will be held for a future event.

Corporate Customers – We provide different payment options for our corporate clients including billing. Please use what is best for your company. We will bring you a pink invoice upon delivery. Please turn this copy directly in to your accounting department. All invoices are net 15 days.

Payments can be made with cash, check or charge. All checks require driver’s license verification. We accept American Express, MasterCard, Visa, Discover and Diners Club.